PunaTech
ESBook audit
Production SaaS ProductLocal Commerce & E-commerce · Social Proof SaaSLive Demo Available

StarPress · Live public product · Puna Tech

Google Reviews to revenue: AI sentiment triage and conversion widgets.

A high-conversion SaaS that turns customer feedback into sales with automated Google Maps review scraping, sentiment-aware routing, and interactive review carousels.

Audit a similar bottleneckLaunch live app

Google Maps review capture & sentiment pipeline

+34%
Review Conversion Boost
< 8 sec
Scrape to Analysis Time
98.5% acc
Sentiment Classification

Operational transformation

From manual friction to an automated system.

Before: Manual Bottleneck

Businesses manually messaged customers asking for reviews. 85% ignored it, while unhappy customers vented on public Google listings without warning.

After: Puna System

Instant QR code review capture with smart AI sentiment branching: 5-star ratings route straight to Google Maps, while dissatisfied customers get private VIP resolution.

The challenge

A fragmented experience was becoming an operating constraint.

Physical stores and digital brands struggle to collect 5-star Google Reviews and present them tastefully on their sites. Unhappy customers often aired complaints publicly before staff could resolve them, hurting conversion rates.

The solution

One architecture with clear ownership at every layer.

Puna Tech engineered an end-to-end multi-tenant Next.js application with Supabase auth, Apify Google Maps review scraping, GPT-4o sentiment classification, and lightweight embeddable SVG/canvas review widgets with instant load times.

Verified impact

What changed after delivery.

Real outcomes delivered for operational teams and end users.

  • Automated review capture delivers +34% more verified Google ratings
  • Negative feedback descalated privately before reaching public review sites
  • Zero-latency embeddable widgets deployed across 50+ client websites

Technology in context

Tools chosen for the workflow—not for a logo wall.

Next.js 16TypeScriptTailwind CSSSupabaseApifyOpenAI GPT-4oStripe

Your operation will be different

The useful pattern is a system shaped around the constraint.

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